SD - Surya - 2017-08-09 - 46101 - Service Request - ZSD_UPCLBL - Not printing in NEP and NEQ (Rizwan by 2017-08-18) #SDSupportUPCLabels #EMEA #ProductionBreakFix #waitingreview
2017-08-09 - 46101 - Service Request - ZSD_UPCLBL - Not printing in NEP and NEQ
Problem Summary
UPC labels not printing in NEP and NEQ for EMEA
Admin Info
Purpose
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UPC labels not printing in NEP and NEQ for EMEA
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Requested by
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Rizwan Shah
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Issue Date
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08-09-2017
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Resolved by
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Resolved Date
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Document Status
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WIP
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Detailed Problem Description
(Include Screen Shots if required )
Using the transaction ZSD_UPCLBL
in NEQ
Customer Specific label on the UK printer.
The output of the report is positive but nothing has been physically printed out of the printer.
Please see attached for details
We were wondering if the issue was only happening in NEQ so we tested with production information, in NEP and arrived to the same results nothing has been printed in NEP either.
The printer is connected - marked ready - and we did make a printer test on the device. It did work.
Could we check the communication spool between SAP and the printer please
Solution Analysis and Recommendations
(Include Screen Shots if required)
Resolution
Release Information
Provide link here to Release Notes if Technical Objects were changed